Help Center

1. Billing and Subscriptions

2. Cancel Your Subscription

3. Request a Refund

4. Open Family Share

5. Restore a subscription when switching phones

• Make sure to sign in with the same Apple ID used when purchasing the item.

• Open the app, click on Settings, then click on Subscription, and finally click on "Restore Purchases" to restore.

6. Use subscription on Mac, iPad, and iPhone simultaneously

• • Make sure to sign in with the same Apple ID used when purchasing the item.

  • Open the app, click on Settings, then click on Subscription, and finally click on "Restore Purchases" to restore.

7. Why can't the account on an Android device be used on the Apple ?

Because the systems of Android and Apple accounts are currently not compatible, they cannot be used interchangeably. Due to this reason, we have intentionally lowered the cost.

8. How can I sync projects between iPhone, iMac, and iPad?

Currently, all projects are stored locally on your device and syncing is not yet supported. However, we will be introducing project synchronization in the next version. Stay tuned!